Refund policy

At Storeflora, we take pride in the quality of every product we offer. If you are not completely satisfied with your purchase, we're here to help.

Returns We accept returns within 7 days of delivery. To be eligible, items must be unused, in their original condition, and in original packaging. Certain items such as perishables, customized products, and sale items are non-returnable.

Refunds Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 7–10 business days.

Exchanges We only replace items if they are defective or damaged. To request an exchange, email us at storeflora2003@gmail.com.

Shipping Returns You are responsible for return shipping costs. We recommend using a trackable shipping service.

Contact Us For any return or refund queries, please contact us at storeflora2003@gmail.com.