Frequently Asked Questions
Shipping & Delivery
How long does shipping take?
We typically process orders within 1-2 business days. Delivery times vary based on your location:
- Within India: 3-7 business days
- Metro cities: 2-4 business days
Do you offer free shipping?
Yes! We offer free shipping on all orders.
How can I track my order?
Once your order ships, you'll receive a tracking number via email to monitor your delivery.
Returns & Exchanges
What is your return policy?
We accept returns within 7 days of delivery. Items must be unused and in original packaging.
How do I initiate a return?
Contact our customer service team with your order number, and we'll guide you through the process.
When will I receive my refund?
Refunds are processed within 5-7 business days after we receive your returned item.
Payment & Security
What payment methods do you accept?
We accept credit/debit cards, UPI, net banking, and digital wallets.
Is my payment information secure?
Absolutely! We use industry-standard encryption to protect your payment details.
Products & Ordering
How do I know what size to order?
Please refer to our size guide available on each product page.
Can I modify or cancel my order?
You can modify or cancel your order within 2 hours of placing it by contacting our support team.
Do you restock sold-out items?
We regularly restock popular items. Sign up for notifications on product pages to be alerted when items are back in stock.
Contact Us
How can I reach customer support?
You can reach us via email or through our contact form. We typically respond within 24 hours.
